Find Where Your Logistics Company Is Losing Growth - Then Fix It.

Supply Chain Services Bureau helps logistics companies identify and fix the commercial gaps that prevent them from converting more opportunities, developing existing accounts, and building predictable growth.

SCSB was founded by Tomas Ananjevas, a logistics growth consultant and trainer with 18 years of experience across logistics, sales, marketing, customer management, and commercial development.

Having worked from both sides of the logistics relationship, as a buyer of logistics services and alongside the companies selling them, Tomas understands why logistics businesses often struggle to communicate their value, differentiate themselves, and translate commercial activity into profitable growth.

Depending on the identified gaps, SCSB can help your company:

• Build a structured new-business development process.
• Clarify your ideal customer profile and value proposition.
• Improve qualification, sales conversations, and conversion.
• Turn CRM from an activity-recording tool into a commercial management system.
• Create account-management, cross-selling and customer-retention processes.
• Align sales, marketing, customer service and operations.
• Develop practical playbooks, management routines and commercial KPIs.
• Train and coach the people responsible for executing the new systems.

The objective is not to leave you with another presentation. It is to build a practical commercial system that your team can use, manage, and continuously improve.

The DDIDO Commercial Growth Methodology

Our five-stage DDIDO methodology turns commercial bottlenecks into practical improvements:

Diagnose → Design → Implement → Develop → Optimize

01. Diagnose — Commercial Growth Audit

We review your sales, marketing, CRM, account management, customer journey, management routines, and available commercial data. Interviews with managers and team members help reveal where opportunities, customers, and revenue are being lost.

You receive: a clear assessment of the most important commercial gaps, their likely impact, and the priorities to address first.

02. Design — Growth Blueprint

We translate the audit findings into a practical improvement plan. Depending on the identified gaps, this may include improvements across sales, marketing, CRM, and account management.

You receive: a prioritized commercial blueprint showing what should change, how it should work, and who should be responsible.

03. Implement — Build the System

We help turn the blueprint into working processes, CRM structures, sales tools, playbooks, marketing actions, and management routines.

You receive: practical tools and processes you can introduce into everyday commercial work, not simply a strategic presentation.

04. Develop — Train the Team

We train salespeople, account managers, customer-facing employees, operational teams, and managers to execute the new approach consistently.

You receive: logistics-specific training based on your actual commercial situations, customers, and processes.

05. Optimize — Improve Performance

We review execution, coach responsible employees, analyze performance, and adjust the system based on results and team feedback.

You receive: ongoing support to help the new processes become part of how the company operates.

Not every company needs a complete commercial transformation. The engagement is built around the identified gaps and may include:

• A standalone Commercial Growth Audit.
• A detailed Growth Blueprint and implementation roadmap.
• Sales, CRM, and account-management process development.
• Ideal customer profile, qualification, and prospecting systems.
• Value proposition and sales messaging development.
• Sales and customer-management playbooks.
• Sales and marketing alignment.
• Customer-retention and account-growth systems.
• Logistics marketing services.
• Team training and practical workshops.
• Individual sales coaching.
• Fractional commercial leadership.
• Quarterly performance reviews and continuous optimization.

The first conversation helps us understand your current situation and determine whether an audit or a more focused intervention would create meaningful value.

Built exclusively for the logistics industry

SCSB works with freight forwarders, road carriers, 3PLs, warehouse operators, fulfillment providers, and logistics technology companies. This specialization means we understand the commercial realities of logistics, from price pressure and complex buying decisions to operational constraints and long sales cycles.

Experience from both sides of the buying process

With 18 years of experience in logistics and commercial development, SCSB founder Tomas Ananjevas has worked from both perspectives: buying logistics services as a shipper and helping logistics providers sell them. This provides a practical understanding of what customers expect, how they evaluate providers, and why they decide to change or remain with their existing partner.

Implementation, not generic recommendations

We do more than identify problems or deliver theoretical frameworks. SCSB helps turn recommendations into working sales processes, CRM structures, playbooks, account-management routines, marketing actions, training programs and management practices that teams can use in their everyday work.

An independent perspective that challenges assumptions

Internal teams can become accustomed to established processes and ways of working. SCSB provides an independent commercial perspective, identifies gaps that may be difficult to see internally, and challenges practices that no longer support the company’s growth ambitions.