Customer satisfaction is the major thing which leads to success of a company. Ir is related to customer experience in obtaining a particular service and shows how the service received meets the expectations and needs of a customer. This seems elementary but it is very difficult to provide services that the customers will appreciate perfectly. It is difficult to determine what level of communication is effective and whether high customer satisfaction is not only a paper-based declaration. We will help to evaluate your customer relationships, we will identify is the communication effective, we will highlight your strong sides and weaknesses. Together we will develop an effective strategy and plan for increasing customer satisfaction index, taking into account your position on the market, economic situation and the overall business model.